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Office 2010 Setup.exe hanging on clients

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I have been tasked with deploying Word 2010 to clients within my company.  The problem being is that there are a mix of clients which have Office 2003 and Office 2010 SP 2 (Full suite) and Office 2010 (Full Suite).

I am to deploy Office 2010 (MS Word only).  So far I have found the install works fine on clients that have Office 2003.  It removes older version of office and installs Word 2010.

On clients that have any flavour of Office 2010 installed, it looks like setup.exe just sits in the processes.  A quick look at the log file on C:\windows\temp doesn't indicate any failures.  A reboot of the machine after an hour or so just makes the advertisement appear again.

My package called a batch file which calls the office setup.exe and msp file.  Is there anything I can include in the batch file which will check for an existing version of office?

Can anyone suggest any other ideas?


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