A few days ago I upgraded our SCCM 2007 R2 Site Server with SP2. I did this in preparation for Windows 7 support and deployment. Anyhow, I decided to release the client upgrade via software distribution using the same package that I include with my image deployment (data source is \\server\sms_001\client )
Yesterday, I created an advertisement to distribute the SCCM client upgrade to my entire network but today System Center Console is reporting that out of 1148, 996 have not yet started, 0 succeeded, and 149 have failed. We're a school so most of our computers are off. The issue is that of the computers that are on 149 have failed with 0 reporting a success....or so they say.
I checked a few of my clients and the ccmsetup.log indicates that installation has in fact succeeded. However, what the "status of a specific advertisement" report is telling me is that the client failed with the "last status message name" column indicating "Program Failed (unexpected restart)". It shows the same thing for all clients that have reported a failure.
The software package program function is configured to run the following and I'm not using any client options: "CCMSETUP.EXE /noservice SMSSITECODE=AUTO"
Any ideas why the client appears to have been upgraded but reporting a failure?
Below is the execmgr.log:
Policy arrived for parent package 00100006 program Advanced Client Silent Upgrade execmgr 12/22/2009 8:09:49 PM 3784 (0x0EC8)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramOfferReceivedEvent
{
AdvertisementId = "00120025";
ClientID = "GUID:4AC789F0-1D9C-49A0-BFD2-23D950A6307A";
DateTime = "20091223010949.649000+000";
MachineName = "ADMIN-OFF-TSEC";
ProcessID = 1976;
SiteCode = "001";
ThreadID = 3784;
};
execmgr 12/22/2009 8:09:49 PM 3784 (0x0EC8)
Requesting content from CAS for package 00100006 version 4 execmgr 12/22/2009 8:09:50 PM 3144 (0x0C48)
Successfully created a content request handle {36479D3C-24C9-4844-BED1-2AB2B0BDD0F1} for the package 00100006 version 4 execmgr 12/22/2009 8:09:50 PM 3144 (0x0C48)
Program Advanced Client Silent Upgrade change to state STATE_ADVANCED_DOWNLOAD content in progress execmgr 12/22/2009 8:09:50 PM 3144 (0x0C48)
Execution Request for package 00100006 program Advanced Client Silent Upgrade state change from NotExist to AdvancedDownload execmgr 12/22/2009 8:09:50 PM 3144 (0x0C48)
Mandatory execution requested for program Advanced Client Silent Upgrade and advertisement 00120025 execmgr 12/22/2009 8:09:50 PM 1348 (0x0544)
Creating mandatory request for advert 00120025, program Advanced Client Silent Upgrade, package 00100006 execmgr 12/22/2009 8:09:50 PM 1348 (0x0544)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistWaitingContentEvent
{
AdvertisementId = "00120025";
ClientID = "GUID:4AC789F0-1D9C-49A0-BFD2-23D950A6307A";
DateTime = "20091223010950.555000+000";
MachineName = "ADMIN-OFF-TSEC";
PackageName = "00100006";
PackageVersion = "4";
ProcessID = 1976;
ProgramName = "Advanced Client Silent Upgrade";
SiteCode = "001";
ThreadID = 1348;
};
execmgr 12/22/2009 8:09:50 PM 1348 (0x0544)
Successfully raised SoftDistWaitingContentEvent event for program Advanced Client Silent Upgrade execmgr 12/22/2009 8:09:50 PM 1348 (0x0544)
Execution Request for package 00100006 program Advanced Client Silent Upgrade state change from WaitingDependency to WaitingContent execmgr 12/22/2009 8:09:50 PM 1348 (0x0544)
Content is available for program Advanced Client Silent Upgrade. execmgr 12/22/2009 8:10:24 PM 2680 (0x0A78)
CExecutionRequest::Overriding Service Windows as per policy. execmgr 12/22/2009 8:10:24 PM 2680 (0x0A78)
Execution Request for package 00100006 program Advanced Client Silent Upgrade state change from WaitingContent to NotifyExecution execmgr 12/22/2009 8:10:24 PM 2680 (0x0A78)
Notify user mandatory program Advanced Client Silent Upgrade is about to run execmgr 12/22/2009 8:10:24 PM 2680 (0x0A78)
Execution Manager timer has been fired. execmgr 12/22/2009 8:15:25 PM 1736 (0x06C8)
Executing program CCMSETUP.EXE /noservice SMSSITECODE=AUTO in Admin context execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Execution Request for package 00100006 program Advanced Client Silent Upgrade state change from Running to NotifyExecution execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Checking content location C:\WINDOWS\system32\CCM\Cache\00100006.4.System for use execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Successfully selected content location C:\WINDOWS\system32\CCM\Cache\00100006.4.System execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Executing program as a script execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Successfully prepared command line "C:\WINDOWS\system32\CCM\Cache\00100006.4.System\ccmsetup.exe" /noservice SMSSITECODE=AUTO execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Command line = "C:\WINDOWS\system32\CCM\Cache\00100006.4.System\ccmsetup.exe" /noservice SMSSITECODE=AUTO, Working Directory = C:\WINDOWS\system32\CCM\Cache\00100006.4.System\ execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Created Process for the passed command line execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramStartedEvent
{
AdvertisementId = "00120025";
ClientID = "GUID:4AC789F0-1D9C-49A0-BFD2-23D950A6307A";
CommandLine = "\"C:\\WINDOWS\\system32\\CCM\\Cache\\00100006.4.System\\ccmsetup.exe\" /noservice SMSSITECODE=AUTO";
DateTime = "20091223011525.457000+000";
MachineName = "ADMIN-OFF-TSEC";
PackageName = "00100006";
ProcessID = 1976;
ProgramName = "Advanced Client Silent Upgrade";
SiteCode = "001";
ThreadID = 3500;
UserContext = "NT AUTHORITY\\SYSTEM";
WorkingDirectory = "C:\\WINDOWS\\system32\\CCM\\Cache\\00100006.4.System\\";
};
execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Raised Program Started Event for Ad:00120025, Package:00100006, Program: Advanced Client Silent Upgrade execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Request in running or report status found for program Advanced Client Silent Upgrade package 00100006 execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
Service stopped while program Advanced Client Silent Upgrade is running execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
OpenProcess failed for process 1396, error 80070057 execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
Can not continue monitoring the program after service restart because the process exited. Assume failed execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
Looking for MIF file to get program status execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramUnexpectedRebootEvent
{
AdvertisementId = "00120025";
ClientID = "GUID:4AC789F0-1D9C-49A0-BFD2-23D950A6307A";
DateTime = "20091223011911.783000+000";
MachineName = "ADMIN-OFF-TSEC";
PackageName = "00100006";
ProcessID = 3636;
ProgramName = "Advanced Client Silent Upgrade";
SiteCode = "001";
ThreadID = 1700;
};
execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
Raised Program Unexpected Reboot Event for Ad:00120025, Package:00100006, Program: Advanced Client Silent Upgrade execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
Yesterday, I created an advertisement to distribute the SCCM client upgrade to my entire network but today System Center Console is reporting that out of 1148, 996 have not yet started, 0 succeeded, and 149 have failed. We're a school so most of our computers are off. The issue is that of the computers that are on 149 have failed with 0 reporting a success....or so they say.
I checked a few of my clients and the ccmsetup.log indicates that installation has in fact succeeded. However, what the "status of a specific advertisement" report is telling me is that the client failed with the "last status message name" column indicating "Program Failed (unexpected restart)". It shows the same thing for all clients that have reported a failure.
The software package program function is configured to run the following and I'm not using any client options: "CCMSETUP.EXE /noservice SMSSITECODE=AUTO"
Any ideas why the client appears to have been upgraded but reporting a failure?
Below is the execmgr.log:
Policy arrived for parent package 00100006 program Advanced Client Silent Upgrade execmgr 12/22/2009 8:09:49 PM 3784 (0x0EC8)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramOfferReceivedEvent
{
AdvertisementId = "00120025";
ClientID = "GUID:4AC789F0-1D9C-49A0-BFD2-23D950A6307A";
DateTime = "20091223010949.649000+000";
MachineName = "ADMIN-OFF-TSEC";
ProcessID = 1976;
SiteCode = "001";
ThreadID = 3784;
};
execmgr 12/22/2009 8:09:49 PM 3784 (0x0EC8)
Requesting content from CAS for package 00100006 version 4 execmgr 12/22/2009 8:09:50 PM 3144 (0x0C48)
Successfully created a content request handle {36479D3C-24C9-4844-BED1-2AB2B0BDD0F1} for the package 00100006 version 4 execmgr 12/22/2009 8:09:50 PM 3144 (0x0C48)
Program Advanced Client Silent Upgrade change to state STATE_ADVANCED_DOWNLOAD content in progress execmgr 12/22/2009 8:09:50 PM 3144 (0x0C48)
Execution Request for package 00100006 program Advanced Client Silent Upgrade state change from NotExist to AdvancedDownload execmgr 12/22/2009 8:09:50 PM 3144 (0x0C48)
Mandatory execution requested for program Advanced Client Silent Upgrade and advertisement 00120025 execmgr 12/22/2009 8:09:50 PM 1348 (0x0544)
Creating mandatory request for advert 00120025, program Advanced Client Silent Upgrade, package 00100006 execmgr 12/22/2009 8:09:50 PM 1348 (0x0544)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistWaitingContentEvent
{
AdvertisementId = "00120025";
ClientID = "GUID:4AC789F0-1D9C-49A0-BFD2-23D950A6307A";
DateTime = "20091223010950.555000+000";
MachineName = "ADMIN-OFF-TSEC";
PackageName = "00100006";
PackageVersion = "4";
ProcessID = 1976;
ProgramName = "Advanced Client Silent Upgrade";
SiteCode = "001";
ThreadID = 1348;
};
execmgr 12/22/2009 8:09:50 PM 1348 (0x0544)
Successfully raised SoftDistWaitingContentEvent event for program Advanced Client Silent Upgrade execmgr 12/22/2009 8:09:50 PM 1348 (0x0544)
Execution Request for package 00100006 program Advanced Client Silent Upgrade state change from WaitingDependency to WaitingContent execmgr 12/22/2009 8:09:50 PM 1348 (0x0544)
Content is available for program Advanced Client Silent Upgrade. execmgr 12/22/2009 8:10:24 PM 2680 (0x0A78)
CExecutionRequest::Overriding Service Windows as per policy. execmgr 12/22/2009 8:10:24 PM 2680 (0x0A78)
Execution Request for package 00100006 program Advanced Client Silent Upgrade state change from WaitingContent to NotifyExecution execmgr 12/22/2009 8:10:24 PM 2680 (0x0A78)
Notify user mandatory program Advanced Client Silent Upgrade is about to run execmgr 12/22/2009 8:10:24 PM 2680 (0x0A78)
Execution Manager timer has been fired. execmgr 12/22/2009 8:15:25 PM 1736 (0x06C8)
Executing program CCMSETUP.EXE /noservice SMSSITECODE=AUTO in Admin context execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Execution Request for package 00100006 program Advanced Client Silent Upgrade state change from Running to NotifyExecution execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Checking content location C:\WINDOWS\system32\CCM\Cache\00100006.4.System for use execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Successfully selected content location C:\WINDOWS\system32\CCM\Cache\00100006.4.System execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Executing program as a script execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Successfully prepared command line "C:\WINDOWS\system32\CCM\Cache\00100006.4.System\ccmsetup.exe" /noservice SMSSITECODE=AUTO execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Command line = "C:\WINDOWS\system32\CCM\Cache\00100006.4.System\ccmsetup.exe" /noservice SMSSITECODE=AUTO, Working Directory = C:\WINDOWS\system32\CCM\Cache\00100006.4.System\ execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Created Process for the passed command line execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramStartedEvent
{
AdvertisementId = "00120025";
ClientID = "GUID:4AC789F0-1D9C-49A0-BFD2-23D950A6307A";
CommandLine = "\"C:\\WINDOWS\\system32\\CCM\\Cache\\00100006.4.System\\ccmsetup.exe\" /noservice SMSSITECODE=AUTO";
DateTime = "20091223011525.457000+000";
MachineName = "ADMIN-OFF-TSEC";
PackageName = "00100006";
ProcessID = 1976;
ProgramName = "Advanced Client Silent Upgrade";
SiteCode = "001";
ThreadID = 3500;
UserContext = "NT AUTHORITY\\SYSTEM";
WorkingDirectory = "C:\\WINDOWS\\system32\\CCM\\Cache\\00100006.4.System\\";
};
execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Raised Program Started Event for Ad:00120025, Package:00100006, Program: Advanced Client Silent Upgrade execmgr 12/22/2009 8:15:25 PM 3500 (0x0DAC)
Request in running or report status found for program Advanced Client Silent Upgrade package 00100006 execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
Service stopped while program Advanced Client Silent Upgrade is running execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
OpenProcess failed for process 1396, error 80070057 execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
Can not continue monitoring the program after service restart because the process exited. Assume failed execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
Looking for MIF file to get program status execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramUnexpectedRebootEvent
{
AdvertisementId = "00120025";
ClientID = "GUID:4AC789F0-1D9C-49A0-BFD2-23D950A6307A";
DateTime = "20091223011911.783000+000";
MachineName = "ADMIN-OFF-TSEC";
PackageName = "00100006";
ProcessID = 3636;
ProgramName = "Advanced Client Silent Upgrade";
SiteCode = "001";
ThreadID = 1700;
};
execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)
Raised Program Unexpected Reboot Event for Ad:00120025, Package:00100006, Program: Advanced Client Silent Upgrade execmgr 12/22/2009 8:19:11 PM 1700 (0x06A4)